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Comcast Central Pennsylvania

Also serving Northeastern PA

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Our Voices: Meet Bill, Developing Retail Leaders Focused on the Customer Experience

February 21, 2022

Bill and his daughter

As a 15-year-old, Bill played video games on 8-bit and 16-bit consoles when he wasn’t working in the garden department at a local big box store. He never could have envisioned how those experiences would have influenced his career, eventually leading to his role as Market Manager for Comcast’s Xfinity Stores in York, Reading, Harrisburg, […]

Filed Under: Customer Experience
Tagged With: Pennsylvania, people, retail

Rising to the Challenge: Meet Two Women at the Heart of Comcast Business

August 9, 2021

Katie Lerew

The pandemic has intensified many of the challenges that women already faced in the workplace – bringing a near-immediate impact on women’s employment as many, especially those with young children, considered leaving the workforce or downshifting their careers to provide support at home. While COVID-19 continues to affect women and their plans for future jobs […]

Filed Under: Comcast Business, Uncategorized
Tagged With: people

Comcast Employee Profile: Greg Wells

April 9, 2021

Greg Wells and his family

When Greg Wells responded to an ad in the Boston Globe in 1985 for a customer service representative, he could never have imagined the journey he’d take. His telecommunications career has taken him from sales to marketing to business operations to management, where he serves as Comcast’s Vice President of Sales and Marketing for the […]

Filed Under: Customer Experience, Uncategorized
Tagged With: career, careers, Customer Experience, cx, people

Comcast’s Keystone Region Celebrates Lunar New Year

February 25, 2021

Man holding a plate of dumplings

Employees throughout Comcast NBCUniversal celebrated 2021 Lunar New Year recently with two weeks of festivities ending with an all-day event to celebrate the launch of Comcast’s Keystone Region APA (Asian Pacific American) employee resource group.  The event featured Comcast guest speakers, including Toni Murphy, Dennis Mathew, and Joe Wong; as well as in-house talent with […]

Filed Under: Community Investment, Uncategorized
Tagged With: APA, Employee Resource Group, people

Comcast Employee Profile: Amy Hazelrigg-Fowler

February 12, 2021

Comcast employee Amy Hazelrigg-Fowler

While Amy Hazelrigg-Fowler has had a successful eight-year-long career at Comcast, she started her first week as a billing agent wondering, “Oh my, what have I gotten myself into?” When she began work in Comcast’s Harrisburg Call Center, she received training and support that helped her not only overcome her nervousness in speaking to customers […]

Filed Under: Customer Experience, Uncategorized
Tagged With: careers, Employees, people

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Customer Experience

Ray Roundtree

Comcast Names Ray Roundtree Keystone Region’s Top Executive 

January 25, 2023

Ray Roundtree has been named Senior Vice President of Comcast’s Keystone Region, overseeing the organization’s operational, strategic and financial performance … Read More...

Community Investment

Collage of photos from 2022 Comcast events

Moments and Milestones: Our 2022 Year in Review

December 9, 2022

Across Pennsylvania, we are passionate about connecting people – in their homes, their businesses, and their communities – with the moments that matter most. … Read More...

Comcast Business

The Comcast Business Built For Business app displayed on a tablet

National Small Business Week: Three Ways to Use Technology to Save Time and Improve Your Business 

May 1, 2022

Small business owners have had to make some significant decisions and changes in the last two years – among the most common: increasing remote work capabilities … Read More...

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