Building future leaders: Comcast’s internship Experience

This summer, Comcast hired seven summer interns who supported Finance, Engineering, External Affairs, Customer Service, Marketing, Business Services and Public Relations.  The 10-week program was designed to create meaningful development opportunities while harnessing the talent and skills of future business professionals.

The interns each built skills within their job functions by working on projects like:

  • Developing splash pages for commercial clients’ customer interface (Business Services)
  • Creating circuit flow diagrams (Engineering)
  • Assisting with auditing (Finance)
  • Researching hot topics and emerging opportunities(External Affairs)
  • Developing social media assets (Public Relations)
  • Providing market research (Marketing)
  • Conducting employee focus groups (Customer Service)

During their time at Comcast, they all toured a head-end, spent a day riding with technicians, and attended store events, including a grand opening, as well as demo events focused on X1 Latino programming as well as accessibility features built into X1.  They also participated in community events like Pittsburgh’s Pride Parade, Sportsman Channel’s Hunt.Fish.Feed. event to benefit Rainbow Kitchen in Homestead and Module Housing’s “Future of Housing” panel discussion at Nova Place in Pittsburgh.

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Aishan, Abrar, Ryan, Dan, Felicia, Julia and Shawn worked together on a group project that they presented to Comcast’s regional senior leadership team during their last week.  They surveyed almost 100 of their classmates to analyze viewing habits and brand experience, providing important insights to senior management.  In addition, they shared feedback about their time at Comcast and what they gained during their internships.  Their mentors helped them:

  • Build skills within their job functions
  • Expand knowledge through exploration
  • Partner with peers on business unit initiatives
  • Attend scheduled leadership and business unit meetings
  • Understand how business decisions are made

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Felicia said: “Our coworkers’ passion was contagious and called each one of us to rise to the occasion. Whether it was team-building activities or a daily one-on-one meeting with your manager to start each day, Comcast gave each intern a unique experience centered on what makes the company so great: its people. It wasn’t the place that helped us grow so tremendously — professionally and personally — but rather it was the people. We were able to experience great leadership while also being leaders ourselves.”

As our interns move back to school to finish their degrees or move on to the next stage of their careers, some of their work at Comcast is still being used and adding value for the teams they supported.  For more information about internships or careers at Comcast, click here.

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John Myers, Vice President, Human Resources, Comcast’s Keystone Region


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