Comcast today held a special event to celebrate the grand opening of its Xfinity Store at Colonial Commons on Harrisburg’s East Shore, the first Comcast facility of its kind in the area. The new Xfinity Store is located one mile from the former service center on Smith Street and provides customers more convenient access on Route 22 in a popular retail location.
The 4,300 square foot center, designed entirely around the needs and feedback of Comcast customers, is larger than the former facility and provides visitors with an opportunity to explore, learn about and interact with the latest Xfinity products and services. Customers can also pay their Comcast bills, return and pick up equipment and purchase consumer electronics products like HDMI cables, networking gear and routers, giving them a unique one-stop shop where they can purchase the Xfinity Services they want along with the accessories they need to maximize their entertainment experience.
Community leaders helped celebrate the opening and toured the new space. Latino Hispanic American Community Center Executive Director Gloria Vasquez Merrick was in attendance to accept a $1,000 donation from Comcast to support the Center’s work in the community.
The new Xfinity Store features flat screen TVs, iPads and a seating area for demonstrations of the new X1 platform. Customers can also try out Comcast’s popular apps like Xfinity Stream and Xfinity Connect. Kiosks around the center provide the opportunity to experience Xfinity TV, and learn more about Xfinity Internet speeds, Xfinity Voice service and Xfinity Home, Comcast’s security and home automation solution.
In addition, customers will enjoy personalized service from trained and knowledgeable sales consultants, along with time-saving features like self-serve bill pay and a queuing system that allows customers to explore the store instead of waiting in line for service.
“We are thrilled to open an Xfinity Store for our Harrisburg area customers and to provide them with a more welcoming, efficient and interactive experience,” said Alan Clairmont, vice president of marketing for Comcast’s Keystone Region. “Placing a larger retail store in a convenient location already frequently used by our customers is just one way we are continuing to create a better customer experience.”
The new Xfinity Store is open seven days a week – Monday through Saturday from 10 a.m. to 7 p.m., and Sunday from noon to 5 p.m.